You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. Forced to go to Rutgers Athletic Department, and they made tickets available to me. StubHub gets a lot activity from users on Facebook than it does on Twitter. The tickets were exactly what I advertised them as. Please refund my money to my account to which you have charged. I chose 3. Danielle is the author of this solution article. forthright they are by including the fees in the price one sees when checking No. You can buy tickets on StubHub with all major credit and debit cards. From what I understand, theres about 50 brokers that are only charged 5% to 7.5%. In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. The point is to help out readers on the digital platform to decide where they can purchase . Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. 1 hr ago 2 min read. Provide the information they might require. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) . Bought 2 hockey tickets from Hockey. See the link above to learn more. make sure none of my charges go through and cancel any pending charges. According to CNN Money, 2007 was a very successful year for the company, handling five million individual transactions, more than in the previous six years combined of its history. Very shady and any feeling of trust I had is now destroyed. Have any questions? Did you find it helpful? Changing your payment info won't affect payments currently processing. I emailed StubHub they said tough luck, I spoke to a supervisor who said tough luck and hung up on me. Im beyond pissed. Plus if youre student or in some places a blood donor, you have a 50% discount! Produced high-quality documents, spreadsheets and . Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. All eligible Settlement Class Members will receive an award upon submitting a valid claim. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Are there ways to save money on these service charges? 6 1 Shiraz Mawani If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. If you need further assistance or problem persists, contact customer service to review your account: I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. All Rights Reserved. I request a $445.50 refund to my credit card. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. If you have tickets for the same sections and rows at multiple events (i.e. For example, on the sale of a $100 ticket, the buyer would pay $110. Things You Should Know. Help us improve this article with your feedback. Yes their customer service said my tickets were ok then they ripped wrong tickets sold to me then what they. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. Read on to get the help you need to contact StubHub. Yes, he's dealing with a depleted receiving corps. The ticket provider has also confirmed the tickets were used. Desired outcome: I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. I hope youll consider us for your next ticket purchase! No. See the link above to learn more. Desired outcome: 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. Go to checkout when you follow this link. 2 hrs ago 2 min read. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. We'll pay you in different ways depending on your area and the event area. StubHub Buyer Fees What does the buyer see? This will surely increase the credibility of your complaint. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. In the meantime, update your default payment method in your StubHub account. In advance of Week 3, Verrett tended to a foot injury. On the 17th (day of the concert) I checked my email to send my friend her ticket and was shocked to read that my transaction didn't go through. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. Handled all incoming business and client requests for information. [protected]. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. Desired outcome: Eight months after the acquisition, StubHub reached . When you go to checkout the total says $1059.75. Use a ticket marketplace that doesn't charge such ridiculous fees. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. One alternative would be us TickPick. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"