Therefore, try to decompress and find your confidence before the interview. Take full advantage of any time they give you. Physical evaluation5. Offer the unique qualities, characteristics, and knowledge that helps you to stand apart from other candidates. It's apparent that you have observed CBSA officers' work, and you sound confident in your ability to jump into the role and see long-term success. Fantastic! A healthy lifestyle is so important, especially when working in a stressful environment. Walk your interviewer through the steps you'd take to de-escalate the situation. Revealing you have fully prepared for your interview will translate to being proactive, self guided in your work, and a habit of going above and beyond. Working for the Canada Border Services Agency can be strenuous. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. It's our responsibility to uphold the integrity and vows of the CBSA. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. This is due to the CBSA frequently being in interaction with the public. This sign can save you a lot of time on the US . It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". "For my post-secondary education, I took police foundations. During an interview, you should provide the interviewer with your undivided attention. I brought the error to the attention of my administrator, who then had the grade reversed. I also possess experience in the realm of customer service due to my previous jobs and am very well versed in delivering client services. There are too many variables to draw that conclusion. I do recommend becoming a touch more specific. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. Install on multiple computers for self-paced, at-your-convenience training. CBSA Hiring Process: Job Application, Interview, and Employment The hiring process at CBSA involves various stages, including the job application and interview processes you must successfully complete to be employed by the Company. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. It is an understanding that the organization exists to serve the needs of Canada and its communities without discrimination. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. The details you provide around your coursework is a nice touch. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. Rate your skills in each language as beginner, conversational, or fluent. The first option will be automatically selected. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. The key pieces of your structure should be: Proper understanding of the objective of the . This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. On the other hand, let's say your interviewing skills are not the problem. Nevertheless, I will be level-headed and take precautions when encountering any difficult situation.". The Officer Trainee Entrance Exam ( OTEE) is an online exam composed of 117 multiple-choice questions. once by a CBP officer (USA). The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. Practice those positions. Canada Border Services Agency wants to gain insight into your personality and whether you meet their standards and expectations. It will help them gauge your skill level with your project management skills, your time management skills, and your leadership skills. So the heart of this question is what action you take versus being less productive through task paralysis. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. I applied for a student job at the CBSA for the summer, and after passing the test online, they got me in for an interview to answer a few "behavioral questions". I would like to be involved in those efforts as soon as possible. It will probably evaluate you on your self-control and composure, which speaks to your emotional intelligence and your ability to govern your own emotions. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. They gave me 20 min to write down my answer, and then 20 min to answer them about the question. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. Not only are they interested in hiring candidates who are interested in longterm gainful employment, but also candidates who have long term career goals planned out. You sound very confident in your ability to handle discomfort. This is the trickiest part of the case interview and the main reason candidates fail their case interviews. These types of interviews are intimidating at best but also can be hard to prepare for. This question is another way for CBSA to ask, 'Why should we hire you?' Very positive response! Ask questions and process out loud your reaction, response to the situation, and what actions you would take. The CBSA interview process comes in eight stages: 1. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. Contact us here. For some, this can cause a person to burn out quickly at work, costing them their productivity. Appropriate measures will be taken as a result of misconduct or wrongdoing. This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. (CBSA). The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. When I was earning my diploma in Criminology, I received a higher grade on my transcript than I earned. (UTE), said in an interview. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. I also know other languages that might help since Canada is a multicultural country. They take on major tasks and are regarded as professionals which is something I aspire to. Provide tangible examples rather than generalizations. Take time to review and learn all such relevant information on their website. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. Exam Code: CBSA; Exam Name: BTA Certified Blockchain Solution Architect; Updated: Jan 10, 2023; Q & A: 230 Questions and Answers; Uses the World Class CBSA Testing Engine. The U.S. Customs and Border Protection (CBP) and the Canada Border Services Agency (CBSA) have been able to accelerate approval for over 80 per cent of renewing applicants, while also extending . You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. You should absolutely avoid looking at your phone or the clock on the wall. Review their Code of Conduct so you're prepared to discuss how you would correctly handle any misconduct issues. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. I was determined to start my career off on the right foot, which is through complete honesty. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. "My definition of integrity is to choose to do the right thing, even when nobody is looking. There are several components worth examining in this situation. They'll be watching to see if your approach or strategy is sound. They're are curious why you are interested in this position and are assessing your personality fitness for the role. If possible, provide an example which spotlights your ability to react appropriately in such situations. For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. So I applied to both the RCMP and Corrections Canada. This approach will ensure a memorable, action-based response. Professional and User Answers Have Been Hidden, Take time to perform thorough research on CBSA, their website, and any recent bits of news. Since this is testing your responses, you'll want to practice. I have only puffed a cigarette once and found it disgusting. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation Offer an example of when you put this to the test. It also serves to clue them into how developed your leaderships skills are. Paperwork and filing reports can be repetitive and monotonous. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. During any role play, you'll be scored on any variety of competencies. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. It will evaluate your composure, your communication skills, and your problem-solving skills. Learn more here. This scenario will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. This includes you. These individuals may not be the most effective communicators. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. Perhaps you didn't make enough eye contact, or maybe you couldn't think . I like to maintain physical fitness.". However, I would be more than happy to join CBSA in any of the three divisions.". Consider this when formulating your approach to this situational question. They want to make sure you can talk the talk and walk the walk. When receiving a disclosure of wrongdoing under the PSDA, managers must immediately report to the CBSA Senior Officer for Internal Disclosure, any activity, statement, or documentation that comes to their attention that may involve or constitute wrongdoing and/or improper (or criminal) activity. Try to remain as natural as possible. How much do CBSA agents make? It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. Before your interview, take some time to refresh and educate yourself on international trade law and regulations. Set the impression you're up to any challenge. All I can say is that they are looking for you to hit some key points during the interview that satisfy all that criteria. I work very hard to be a calm and reasonable person. Detail how your best transferable skills and traits would be considered an asset to CBSA. What happens during an interview role play? "(QUALIFYING INTRODUCTION) I believe that integrity means making moral decisions even when no one is looking. Keeping the big-picture in focus is paramount here. Due to the nature of the BSO's duties in dealing with difficult people and situations, I have also undertaken training on how to interact with distressed individuals.". You sound like a mindful individual whose character aligns well with the expectations of the CBSA. I have never willingly associated with any criminal persons. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. Briefly share with the interviewer how you stay up to date on current events in the public security and law enforcement realm, especially where related to border patrol. Solid answer! It will test your willingness to step outside of your comfort zone. Do you have any measurable actions that you could include for the interviewer? Think about many of the questions you've been asked in this set. The immigration process to Canada involves attending 2 different types of interviews with the Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA). Your annual salary will increase to $69,486 to $82,411 (FB-03). The CBSA frequently uses customer service based scenarios for their role-playing. Some scenarios will be quick, where you'll experience several role plays back to back. Prospective border services officers must be tested by these types of interviews because of the seriousness of the position. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. Hindu priests allowed to avoid female border guards. The last step is to support your leadership, whether they take your advice or not. Free updates for one year. Lastly, it will test your ability to identify your trainee's needs, from their need to feel heard, validated, empathized with, and will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. The key here is to determine whose personality is getting in the way of every member of the team getting along. Additionally, they'll be curious what efforts you'll attempt to make to remedy the situation. It will test your critical thinking skills and how quickly and decisively you are able to respond and react to the situations they'll present you with. Because I am accustomed to working in aviation, I keep track of situations on airlines, security, and trade laws.". Canada Border Services Agency includes 'integrity' in its core values. Our interview questions and answers do not represent any organization, school, or company on our site. Do some fast physical exercises. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Walk them through your approach and steps for managing a new project and how you would direct your team. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Detail your understanding of the impact this individual's unethical conduct has on the rest of the team. There are also strict rules governing the program; it's hard to get these privileges, and it's very easy to lose them. We do not claim our questions will be asked in any interview you may have. This also will help in your diplomacy and negotiation in the situation. Talk about a time that you acted with integrity. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. What action would you take? I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview. Then describe all the considerations that played into the action you would take. Speak with confidence while making eye contact. The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. Therefore, it is important to understand the reasons why the idea was shot down. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. I learned basic fundamentals about agriculture, environmental protection, food safety, and consumer goods. Opportunity arises min to write down my answer, and your adaptability and... 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